Technical Specialist-Sales

Renishaw Inc

Description

If you have strong technical knowledge of CNC Programming, CNC Machining, CMM, Quality instrumentation or Metrology we would like to talk to you. Renishaw is one of the world's leading engineering and scientific technology companies with expertise in precision measurement and healthcare. The company supplies products and services used in applications as diverse as jet engine and wind turbine manufacture through to dentistry and brain surgery. We build products that make machining better.

The Technical Specialist-Sales has responsibility for understanding the technical and commercial requirements from prospective and existing customers. Specifically, duties include analyzing customer problems and resolving difficulties, providing technical support for Renishaw’s optical, magnetic and laser encoder product lines, and making sales inquiries to develop new and existing business with OEMs.

Principal Duties & Responsibilities

Understanding customer’s technical requirements and specifications
Support of customers, troubleshooting and installations via phone, email communications, virtual (via Teams) or on-site visits
Generation of price quotations in response to RFQ’s from customers, internal sales leads, or Regional Sales Managers
Support Encoder Sales Administration team to ensure accurate order entry and customer satisfaction
Carry out support tasks, track sales activity.
Identify targets for marketing activity and work with marketing teams to develop collateral.
Attend Open Houses and Exhibitions to identify and develop sales opportunities.
Visit customer sites with RSM or independently, domestic, and potential international for training
Keep up to date with product development and associated applications.
Other Duties as Assigned or Requested

Education and Experience: Minimum

1-3 years’ technical and sales support experience with motion control systems or equivalent
This position may require the use of, and access to, ITAR controlled data. The applicant must demonstrate eligibility to use and access such ITAR controlled data. The purpose of this requirement is to ensure compliance with U.S. export control laws.
Education and Experience: Preferred

Bachelor’s degree in a technical discipline or equivalent experience
Experience with Customer Relationship Management (CRM)
Considerable mechanical, electrical and motion systems engineering experience
Previous internship with a company designing, manufacturing or involved with the installation, setup or selling of motion control systems, encoder systems or motion control controllers
Knowledge, Skills and Abilities, Competencies

Experienced technical support management or technical support
Familiarity with Microsoft Windows applications (Outlook, Word, Excel, PowerPoint) as well as CRM, TEAMs.
Identification of problems and troubleshooting of technical motion, automation, and robotic systems.
Manual dexterity with the physical ability to install products in a normal production environment
Interpersonal skills
Verbal
Written
Conflict management
Work Environment

% of Travel Required

<20%

Work Environment

While performing the duties of this job, the employee is occasionally:

Exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of intense conditions. The noise level in the work environment can be loud.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of the job, the employee is regularly required to talk and listen.
Significant daily computer and phone interaction required.
This position is highly active and requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
The employee must occasionally lift and/or move items over 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Affirmative action employer of minorities, females, veterans, and individuals with disabilities.

Benefits

Renishaw offers a competitive, comprehensive benefits package for employees including health, dental and vision benefits, a 401K plan with company match, flexible spending accounts, life insurance, short- and long-term disability, vacation and personal time, paid company holidays and an employee assistance program.

R3597 Technical Sales Specialist (Open)
Reasonable Accommodation:

If you need any assistance seeking a job opportunity at Renishaw, or if you require reasonable accommodation with the application process, please call 847-286-9953 or contact us at Americas.Workday@renishaw.com.

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